Frequently asked questions

What types of services do you offer?

BackstageIT was created in 2019 with the vision of helping our partners quickly extend their in-house team with software development talent. We find IT talent quickly and efficiently. We create environments where programmers come together to do their best work. We let the developers shine, making sure they have everything they need to do their job at the highest level. We are unique because we match your company culture within ours.

What types of professionals can you help me hire?

We can help you find software developers, QA specialists, DevOps, and project managers. We also have industry-specific expertise in accounting, finance, architecture, and more. Contact us for more information.

What programming languages/technologies do you work with?

Every language and technology is available in Moldova, Portugal, or Romania. We can help you when it comes to JavaScript, PHP, Java, .NET, and Python, just to name a few. If the skillset you’re looking for is not often used or is very difficult to find in the the countries where we work, we’ll let you know right off the bat.

How quickly can you help me extend my team?

We have a wide network of highly-skilled, experienced professionals. Typically we can help you set up your extended team in Moldova, Portugal, or Romania with candidates who fit your company, enjoy what they do, and can jumpstart in 4-5 weeks, though the exact time frame will depend on the type and number of specialists you need.

What are the costs associated with setting up a team?

There is only the recruitment fee and set-up cost per specialist. We’ll provide your developers with everything else they need to get started, like office space, a desk, office supplies, and support staff.

What sort of administrative support do you provide for your partners?

A dedicated case manager will be assigned to your team. He/she will help you stay up to date with how your developers feel and whether they need something. Our accounting department will deal with all the administrative issues including payroll, taxes, and social contributions for your Extended Team. Our office manager and the system administrator will make sure your team’s work process is running smoothly and they have all the facilities in order to do their job properly. Our marketing team will organize team-building events to help your developers build stronger personal bonds.

How do I communicate with my Extended Team?

You can plan short daily standups, weekly plannings, Scrum, and team meetings. Project management tools like Trello or Jira can help organize work and distribute tasks. Weekly planning and reviews based on those ticketing systems will give you information on how things are progressing, which tasks need more time to be completed, or which ones you can get rid of. Trello and Jira are also great places to document ideas and future functions. You can use various channels (chat or video) to communicate: Slack, Zoom, Skype, Microsoft Teams, or Google Hangouts.

What if I’m not satisfied with the developers I hire with you?

This only happens rarely, but if you are not satisfied with one of your team members from abroad, let your case manager at BackstageIT know immediately. We’ll do our best to improve the way you and your Extended Team collaborate. If this doesn’t work out, our recruiter will start looking for a replacement.

Can I bring my team on business trips to my headquarters?

This is actually a requirement that we have had for our partners since the beginning of BackstageIT. We truly believe that this creates a closer connection between the two teams (in-house and extended) and facilitates professional relationships and friendships. As a result, you will get one team who will want to grow your company and help you improve work processes. We even encourage our clients to visit their extended team from Moldova, Portugal, or Romania at least one time per year to spend some time working side-by-side with them. It’s a great way to establish trust.

How do you make sure my intellectual property stays secure?

Your extended development team works in our office, but the work they do belongs to you. We take precautions to make sure your intellectual property stays yours. We sign NDAs with all the developers. Further, you’re encouraged to use your own servers or systems. Our standard security measures include restricted access to the office, antivirus protection, a strictly-enforced password policy, and system administrator support. We can add additional security measures at your request.

Still Need Help?

Providing an excellent customer experience is a top priority for the BackstageIT team. To share any feedback or get in touch with us, please send us an email.

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